Yes, our policy lasts 14 days. If 14 days have gone by since your order was delivered, unfortunately we can’t offer you a return or exchange.
To be eligible for a return or exchange, your item must be unused/uninstalled and in the same condition that you received it. It must also be in the original packaging if applicable. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be eligible for a full refund.
If you are considering a return due to fitment issues, please send photos to firstname.lastname@example.org with the subject Tech Support and your order number, or call 1-800-701-2925 x3. Returns for fitment issues will not be accepted until you have spoken with someone from our technical support team.
If you are returning an item that was ordered incorrectly (year or fitment) or you just don't need it, you do not need to contact us. See below on how to proceed with your return.
A 20% restocking fee will be charged for all refunds back to original payment method. A full refund is available issued as store credit.
Tires, batteries, electrical items, frames & hardtails, hazardous materials, fluids, books, manuals, magazines, and gift cards cannot be returned.